Public record of a transnational dispute, resolved in Singapore.
UPDATE — April 14, 2026: The Singapore Small Claims Tribunals issued Order SCT/ORD/33030/2026 against JRR Marketing Pte. Ltd. Payment of S$290.00 was received on April 15, 2026. One day after the order, and 572 days after the original invoice.
The order stated: "The Respondent(s) do pay the Claimant(s) the sum of S$290.00 by 26 April 2026, failing which the Claimant(s) may enforce the Order accordingly."
This is a matter of public record verifiable at courtorders.gov.sg — Access code: 98l7d6ae7
Non-Payment of a B2B Contractor Invoice.
In September 2024, SEO services were rendered to JRR Marketing Pte. Ltd. over 4 days. The work was tracked in JRR Marketing's own internal project management system (ClickUp), calculated by their own team, approved, and an invoice was submitted as instructed.
On two occasions, emails confirmed that payment had been sent. Despite these confirmations, no funds were received. After extended follow-ups (Including a demand letter) and no response, a claim was filed with the Singapore Small Claims Tribunal on April 4th, 2026. A court order was issued on April 14th, 2026. Payment was received the following day.
A non-payment claim rests on four pillars. Each one is documented below.
A signed contract or formal agreement establishing the working relationship and terms. JRR Marketing Pte. Ltd. onboarded the claimant through a formal ClickUp process, issued an NDA, and confirmed the engagement and scope of work in writing via email.
Email from Josiah Roche — September 9th, 2024:
Evidence: Proof of Agreement — Document 1
The work was tracked in JRR Marketing Pte. Ltd.'s own ClickUp dashboard. JRR Marketing's own Head of Operations calculated the payable hours and issued the payment computation.
Excerpt from Head of Operations, JRR Marketing — September 17th, 2024:
"Based on the agreed payment, could you please send the final invoice to ----? I've attached a screenshot of the sample computation below too for your reference..."
Evidence: Proof of Performance — Document 2
The invoice was submitted on September 19th, 2024 — exactly as calculated by JRR Marketing Pte. Ltd.'s own team. On two separate occasions, emails confirmed that payment had been sent.
Excerpt from Josiah Roche — September 20th, 2024:
"I appreciate that, thanks so much. I've sent over the payment now internationally."
Excerpt from Josiah Roche — October 28th, 2024:
"Yeah that sent out last Friday."
Evidence submitted to the Singapore Small Claims Tribunal.
Evidence: Invoice — Document 3 & Confirmation of Payment Sent — Documents 3a & 3b
Despite two written confirmations that payment had been sent, no funds were received. A Canadian bank statement covering the full period from November 2024 through March 2025 confirms no deposit matching the invoice amount was received at any point.
Additionally, when transfer fee documentation was requested to verify the claim of $40 in lost fees, no response was received.
Evidence: Bank Statement — Proof of No Receipt — Document 5
On February 23rd, 2026, the first response from JRR Marketing Pte. Ltd. came through their appointed law firm, WMH Law Corporation. The letter demanded a written apology, removal of all published content, a signed undertaking not to publish again, and SGD $30,000 in damages for defamation.
The deadline specified in the letter passed. No proceedings were filed.
Evidence: Demand Letter — Document 6
On April 4th, 2026, a formal claim was submitted to the Singapore Small Claims Tribunal.
From filing to receiving payment took 11 days.
Case No: SCT/13427/2026
Claimant: JIBRAN QAZI
Respondent: JRR MARKETING PTE. LTD. (Josiah Roche)
Brief Summary as submitted:
In September 2024, I was engaged by JRR Marketing Pte Ltd to perform SEO marketing work. The Defendant's own team calculated the payable amount and instructed me to invoice. Defendant confirmed payment sent on September 20, 2024 and October 28, 2024. Payment never arrived. All communication was ignored. After 17 months, the Defendant's only response was a SGD $30,000 defamation demand letter. This claim is for non-payment of a confirmed invoice of SGD $290.
Negotiation Details:
Message from JRR Marketing Pte. Ltd. — 13/04/2026, 5:20 PM:
"We agree to pay SGD 290 in full. Please provide full receiving bank details (beneficiary name, bank name, country, account no/IBAN if any, SWIFT/BIC, bank address). Once received, we will pay promptly and ask that this claim be marked settled/withdrawn in CJTS."
| Date | Event |
|---|---|
| Sept 11–17, 2024 | Work completed. Hours tracked in JRR Marketing Pte. Ltd.'s own ClickUp system. |
| Sept 17, 2024 | JRR Marketing's team calculates payable hours and confirms amount. Claimant instructed to invoice. |
| Sept 19, 2024 | Invoice submitted exactly as calculated by JRR Marketing Pte. Ltd.'s own team. |
| Sept 20, 2024 | Email confirms: "I've sent over the payment now internationally." |
| Oct 28, 2024 | Second email confirms: "Yeah that sent out last Friday." |
| Dec 5, 2024 | Formal demand letter sent. No response received. |
| Nov 2024 – Feb 2026 | No response received from JRR Marketing Pte. Ltd. despite follow-ups. Content voluntarily removed. |
| Feb 23, 2026 | First response from JRR Marketing Pte. Ltd., through WMH Law Corporation: SGD $30,000 demand letter for defamation. Deadline passed; no proceedings filed. |
| April 4, 2026 | Claim formally filed with the Singapore Small Claims Tribunal. |
| April 13, 2026 | JRR Marketing Pte. Ltd. agrees in writing via CJTS to pay in full. |
| April 14, 2026 | Singapore Small Claims Tribunal issues formal Order of Tribunal — SCT/ORD/33030/2026. |
| April 15, 2026 | ✅ Payment received in full. Matter resolved. 11 days from filing to payment. |
Evidence: Full Case Timeline — Document 7
The Singapore Small Claims Tribunal issued its Order on 14 April 2026. Payment was received on April 15th, 2026.
This matter is now fully resolved through the legal process.
This was a Transnational Dispute Resolution. Even if you reside outside of Singapore. Singapore's online legal system can still assist, and in a very smooth way.